Terms and Conditions

Agreement to Terms

By accessing or using Cliqer, you agree to be bound by these Terms and Conditions. If you do not agree, you may not use our services.

Definitions

• Software: Any hosted software product made available by Cliqer
• Customer: The entity that has purchased access to the Software
• User: Any individual authorized by the Customer to use the Software
• Customer Data: Any information uploaded to the Software by the Customer or Users

The Software

Cliqer is a hosted, peer-to-peer, end-to-end encrypted software. Unless otherwise stated, we do not store or access information transmitted through it.

Our servers are used solely for 'signalling' - a secure process enabling peer-to-peer connections between hosts and clients.

We reserve the right to upgrade, maintain, and alter the Software at our sole discretion, provided we do not intentionally cause loss of Customer Data or fundamentally decrease the utility of the Software.

Payment

• Fees are payable monthly or annually in advance
• All payments are processed via Stripe
• No refunds are payable for annual subscriptions
• Prices exclude applicable taxes unless otherwise stated
• Late payments may incur interest at 4% above the Bank of England base rate

License and Use

Subject to this Agreement, Customers receive a limited, non-exclusive, revocable license to access the Software.

You agree NOT to:

• Share account credentials between multiple individuals
• Use the Software for unlawful, immoral, or abusive purposes
• Copy, reverse engineer, or decompile the Software
• Exceed the number of licensed Users

We may suspend access if you breach this Agreement and fail to remedy within a reasonable time.

Customer Data

• You retain all rights to your data
• We obtain no right, title, or interest in Customer Data
• You are responsible for the accuracy, quality, and legality of your data
• We may delete Customer Data if payments remain outstanding

Data Privacy

We comply with applicable Data Protection Legislation including GDPR. When acting as a Data Processor, we:

• Process data only per your written instructions
• Implement appropriate technical and organizational security measures
• Notify you promptly of any data breaches
• Delete or return data upon termination

Security

We use industry-standard systems to protect Customer Data security. You agree not to do anything to prejudice the security of our systems or the information on them.

Intellectual Property

• The Software and all associated IP remain property of Cliqer
• You own IP in documents generated using the Software (except layout)
• You may not copy, alter, or use the Cliqer name without consent

Confidentiality

Both parties agree to keep Confidential Information secret and not disclose to third parties except as permitted.

Warranties

• We warrant the Software will meet described functionality
• We target 99.5% uptime availability (excluding scheduled maintenance)
• The Software is otherwise provided "as is" without additional warranties
• We do not warrant uninterrupted or error-free operation

Liability

• YOU USE THE SOFTWARE AT YOUR OWN RISK
• Maximum liability is limited to one month's prepaid fees
• We are not liable for indirect, consequential, or incidental damages
• We are not responsible for third-party infrastructure issues

Termination

• We may terminate with 14 days' written notice
• Either party may terminate for material breach not remedied within 28 days
• Either party may terminate immediately upon insolvency events
• Pro-rata refunds only if we terminate without cause

Force Majeure

Neither party is liable for failure to perform due to events beyond reasonable control, including acts of God, war, terrorism, epidemics, or government actions.

Governing Law

This Agreement is governed by the laws of England and Wales. Exclusive jurisdiction lies with the courts of England and Wales.

General

• You may not assign rights under this Agreement
• We may reference your use in promotional materials
• No waiver of any clause unless provided in writing
• We may amend these terms at any time with reasonable notice

CLIQER LTD
Quadrant House, 20 Broad St Mall, Reading, RG1 7QE, United Kingdom
info@cliqer.io